Top 5 Reasons SafeTouch Security Systems Deserves Your Business! 1. Guaranteed 45 second response ti me or less. The only performance guarantee in the industry. 2. Reduced monitoring rate after the initial term. 3. Free lifetime parts & labor warranty. 4. 24 hour/365 days a year customer service department. 5. Faster response by emergency authorities because the SafeTouch two-way communication systems allows for verified alarm & advanced information.